Chad fincher


Location: Chandler, AZ





University of Phoenix                                                       Scottsdale, AZ                                          2005

Masters of Business Administration: General Business and Project Management

New Mexico State University                                          Las Cruces, NM                                          2003

Bachelor of Business Administration:  Business Computer Systems Minor: Management





Software Development Manager                           Jawa, Scottsdale, AZ                  October 2010-Current

•  Demonstrated excellent project management principals, specifically including the ability to effectively prioritize tasks and resources to deliver content rich websites within tight time constraints.

•  Managed workflow of projects through JIRA, ensuring that all necessary reviews are performed and projects are successfully released to production. At any given time, projects would include three new sites, or major revamps of existing sites, and 6-9 smaller initiatives on the existing sites.

•  Effectively managed and mentored a team of software developers to design, construct, and maintain applications for external and internal customers. This consisted of three separate teams, each with a team lead and a varying number of front end and back end developers.

•  Showed skill in making technical decisions based on knowledge of technology and software development methodologies.

•  Provided effective communication with both technical and non-technical individuals from all areas of the business including designers, developers, product managers and leadership.

•  Lead pre-development requirements reviews with cross functional team to ensure all aspects of the project have been considered.

•  Developed strong working relationships between development and QA departments and worked closely with them to develop new workflows to streamline the movement of tickets to and from Quality Assurance and into production.

•  Development methodology utilized was a “modified Scrum” to provide quick and constant changes to the content websites.

Tech Lead/Development Manager     The Chatfield Group, Mesa, AZ                  August 2007-October 2010

•  Manage tasks, resource assignments and communications throughout the software development life cycle for a high availability, distributed point of sale system.

•  Actively identify and develop processes and programs to mitigate risks associated with Technology initiatives.

•  Identify and drive opportunities for reuse across related marketing applications and capabilities.

•  Keep business partners and upper management informed on project status and issues.

•  Ability to translate business and internal technical needs to both internal development teams and partnering technical and business teams.

•  Partner and coordinate efforts across cross functional teams to integrate and/or understand program elements that support development responsibilities.

•  Review designs by development teams and perform code reviews to ensure solutions are viable, scalable, and will meet performance standards and requirements.

•  Effectively manage and mentor teams of 15-25 people including developers, BSA’s and PM’s.

•  Provide consulting and technical expertise to business partners, architects and developers.

•  Proven results-driven approach to problem solving. Demonstrated ability to present multiple technical solution options, negotiate amongst options, and make decisions with varying levels of information completeness.

•  Serve as escalation point across marketing applications to ensure alignment on technical architecture/design

•  Development methodology used was the waterfall model to meet the clients needs of a strict structure and release schedule.

Technical Project Manager                   Supply and Service, Tempe, AZ                  April 2007- August 2007

•  Collected and coordinated the loading of data.

•  Communicated project status with clients and management.

•  Implemented software solutions including mobile applications.

•  Optimized data flow for loading and standardized data loading templates.

•  Participated and led client demos and sales calls.

•  Developed trusting business relations with key customers.

•  Processed change orders in a timely manner that reduced rework and cost.

•  Helped to develop inter-department communications plan to ensure efficient manufacturing processes.

•  Improved pricing procedures on hardware to ensure optimal pricing for customers.

Business Support Analyst                   Pegasus Solutions, Scottsdale, AZ                  August 2003 – August 2007

Project Manager

•  Managed software development cycle including requirements gathering, team meetings and work assignments.

•  Determined what customer requests for new features were to be included in software release

•  Managed hardware and software requests and installation and configuration for my team.

•  Led test and integration team for Data Services department projects.

Programmer Analyst

•  Maintained existing and developed new and useful automation programs based on team and client needs.

•  Performed internal analysis of workloads to determine strategic automation tools to increase productivity.

•  Developed a multi-tier test sell program with a web front end and a central database for processing.

•  Reduced time required for test sells by 70% resulting in an increase in SLAs met.

•  Automated data loads including formatting, loading data and notification of successful test sell in the GDS.

•  Wrote and maintained product and training documentation.


Summary of skills



•  Programming /Database: Perl, Java, C, SQL, HTML, XML, MySQL, PostgreSQL, Oracle, Microsoft Access

•  General: Global Distribution Systems (GDS), Sabre, Worldspan, Apollo, Amadeus, InfoConnect, Microsoft Office, Subversion, Windows, UNIX, Leadership, Teamwork, Troubleshooting, Communication, Organization, Interpersonal, Management, Project Management